Refund Policy
Last updated: March 14, 2026
1. Subscription Cancellation
Once a subscription is paid for (1, 3, 6, or 12 months), it is considered active and non-refundable. We encourage you to fully explore the interactive demo and system features before making a payment.
2. Technical Issues
In the rare event of a prolonged system outage (more than 48 continuous hours) that prevents you from managing your library, we will extend your subscription duration by 5 days for every 24 hours of downtime. No cash refunds will be issued for downtime.
3. Duplicate Payments
If you have been charged twice for the same subscription due to a technical error at our end or the payment gateway (Razorpay), please contact us at sonuraj1abc@gmail.com with the transaction IDs. The duplicate amount will be refunded to the original payment source within 7-10 working days.
4. Policy Changes
LibraryOS reserves the right to modify this refund policy at any time. Changes will be updated on this page and notified via the management dashboard.
Questions about your payment? Contact us at sonuraj1abc@gmail.com